Accessing your Empower account from outside the U.S.
If you live or travel outside the U.S., you can still access your Empower retirement account. With internet access, you can login to the website to move funds or allocations anytime. If you do not use the internet or prefer to speak with someone, you can call Empower Care Center representatives. The Care Center hours are 8am to 10pm EST Monday-Friday and 9 am to 5:30pm EST on Saturdays.